Frequently Asked Questions

AI Content Repurposer is an advanced platform that uses artificial intelligence to transform your content across different formats and languages. Our platform allows you to easily convert videos to text, audio to text, text to audio, and create optimized short-form content from longer pieces.

Whether you're a content creator, educator, business, or any professional who works with media content, our platform helps you expand your audience reach by repurposing your existing content efficiently.

Our platform works in four simple steps:

1. Upload - You upload your video, audio, or text file to our secure platform.
2. Choose Options - Select your desired output formats, languages, and customize voice and style parameters.
3. Process - Our AI processes your content using advanced neural networks and machine learning algorithms.
4. Download - Preview and download your transformed content in multiple formats.

Throughout this process, we use state-of-the-art AI models for transcription, translation, text-to-speech, and video processing to ensure high-quality outputs.

Our platform is designed for anyone who creates or works with content:

• Content Creators - YouTubers, podcasters, and social media creators who want to repurpose their content across platforms.
• Businesses - Companies looking to transform training materials, presentations, and marketing content into multiple formats.
• Educators - Teachers and educational institutions that need to make their materials more accessible in different formats and languages.
• Journalists & Writers - Professionals who want to convert interviews and written content into audio or video formats.
• Marketing Teams - Marketers who need to repurpose campaign materials for different platforms and international audiences.

Essentially, if you create content in any form and want to maximize its reach and impact, our platform can help you do that efficiently.

Our platform stands out in several key ways:

• Comprehensive Solution - While many tools focus on just one aspect (like transcription or text-to-speech), we offer a complete content transformation ecosystem in a single platform.
• Advanced AI Quality - We use state-of-the-art AI models for each transformation type, resulting in higher quality outputs than generic tools.
• Extensive Customization - Our Voice Customization Studio and video optimization tools give you granular control over your outputs.
• Social Media Optimization - Specialized tools for YouTube Shorts, TikTok, and Instagram formats with proper aspect ratios and captions.
• Multilingual Support - Advanced capabilities for over 100 languages, with specialized support for languages like Hindi.

We've built our platform specifically for content creators and businesses who need professional-quality outputs, not just basic conversions.

Our platform supports the following input formats:

• Video: MP4, MOV, AVI (we recommend MP4 for best results)
• Audio: MP3, WAV, M4A, OGG
• Text: TXT, DOCX, PDF

For output formats, we provide:

• Transcription: TXT, DOCX
• Translation: TXT, DOCX
• Text-to-Speech: MP3, WAV
• Video: MP4 (with various aspect ratios for different platforms)

If you need support for additional formats, please contact our support team.

Our platform supports over 100 languages for translation. Some of the most commonly used languages include:

• English (with support for various accents)
• Spanish
• French
• German
• Italian
• Portuguese
• Russian
• Japanese
• Korean
• Mandarin Chinese
• Hindi (with specialized processing)
• Arabic

For transcription, we support most major languages with high accuracy. Our speech recognition technology is particularly optimized for English, Spanish, French, German, Japanese, Hindi, and Mandarin.

We continually update our language models to improve accuracy and add support for new languages.

Our Voice Customization Studio is an advanced feature that allows you to fine-tune synthetic voices when converting text to speech. With this tool, you can:

• Adjust speaking rate (speed) for perfect pacing
• Fine-tune pitch for more natural sound
• Control volume dynamics
• Select from male or female voices
• Choose speaking styles (formal, casual, etc.)
• Preview voice settings before processing

The Voice Customization Studio supports over 40 languages with multiple voice options for each. For certain languages like Hindi, we offer specialized voice settings optimized for various content types, including songs and poetry.

This feature is particularly useful for creating narration for videos, generating audio versions of articles or books, and creating multilingual audio content.

Our platform offers several features designed specifically for optimizing content for social media platforms:

• YouTube Shorts Formatting - Create vertical 9:16 clips optimized for YouTube's short-form content.
• TikTok Optimization - Generate content with the proper aspect ratio and formatting for TikTok.
• Instagram Format Support - Create 1:1 (square) or 9:16 (story) format videos for Instagram.
• Automatic Caption Generation - Add engaging captions to video clips for higher engagement.
• Clip Selection - Automatically identify the most engaging segments of longer content.

These features help you repurpose your long-form content into engaging short clips that perform well on social media platforms, saving you hours of manual editing work.

Our platform has the following file size limits:

• Free Users: Maximum file size of 200MB
• Premium Users: Maximum file size of 1GB

For video content, we support 4K uploads and maintain original quality with the "preserve original quality" option. For very large files exceeding these limits, we recommend breaking them into smaller segments before uploading.

Our system processes files using segment-by-segment technology, which allows for efficient handling of files of any size within these limits.

Our transcription accuracy varies depending on several factors:

• Clear Audio: For clear audio with minimal background noise, we achieve 95-99% accuracy.
• Accented Speech: For heavily accented speech, accuracy typically ranges from 85-95%.
• Background Noise: Audio with significant background noise may have 80-90% accuracy.
• Multiple Speakers: Content with multiple speakers overlapping might have reduced accuracy.

We use specialized models for different content types. For example, we use a phone_call model for Hindi music content transcription with optimized settings, and we add speech contexts with common Hindi music words to improve recognition.

Our transcription system continuously improves as we train our models with more data.

Processing time depends on several factors:

• File Size: Larger files take longer to process.
• Content Length: Longer content requires more processing time.
• Transformation Type: Transcription is generally faster than translation or text-to-speech.
• Output Options: More outputs (multiple languages, formats) increase processing time.

As a general guideline:

• Short audio files (5-10 minutes): 1-3 minutes
• Medium audio files (30 minutes): 5-10 minutes
• Long audio files (60+ minutes): 15-30 minutes
• Video processing with transcription and translation: 20-60 minutes depending on length

Premium users receive priority processing, which can significantly reduce wait times during peak periods.

Currently, our platform processes one file at a time. While you can upload a new file while another is being processed, the processing queue is handled sequentially.

For Premium users, we offer:

• Priority processing in the queue
• Higher daily processing limits
• Ability to schedule processing for multiple files

If you have bulk processing needs (dozens or hundreds of files), please contact our support team to discuss enterprise solutions that can better accommodate high-volume processing requirements.

We offer a simple two-tier subscription model:

• Free Plan:
  • File size limit: 200MB
  • Basic transcription and translation
  • Standard voice options
  • Basic YouTube Shorts formatting
  • Standard processing priority
• Premium Plan:
  • File size limit: 1GB
  • Advanced transcription with higher accuracy
  • All translation languages
  • Full Voice Customization Studio
  • Advanced social media optimization
  • Priority processing
  • No ads
  • Premium support

Premium plans are available as both monthly and yearly subscriptions, with the yearly option offering significant savings.

For the latest pricing details, please visit our Pricing Page.

Yes, you can cancel your Premium subscription at any time. When you cancel:

• Your premium benefits continue until the end of your current billing period
• You won't be charged for the next billing cycle
• After the current period ends, your account reverts to the Free plan
• You can see your subscription end date in your account dashboard

To cancel your subscription:

1. Log in to your account
2. Go to "My Account"
3. Select "Subscription Management"
4. Click "Cancel Subscription"
5. Confirm your cancellation

If you decide to resubscribe later, you can do so at any time.

We have a 7-day satisfaction guarantee for new Premium subscriptions. If you're not satisfied with the Premium features, you can request a refund within 7 days of your initial subscription purchase.

For refund requests:

1. Contact our support team at support@aicontentrepurposer.com
2. Include your account email address and the reason for your refund request
3. Our team will review your request promptly

Please note:

• Refunds are processed to your original payment method
• Processing may take 5-10 business days depending on your payment provider
• The 7-day guarantee applies only to your first subscription purchase

For additional questions about our refund policy, please contact our support team.

Yes, we offer custom enterprise plans for organizations with specific needs. Our enterprise solutions include:

• Custom Processing Volume - Tailored to your organization's content workload
• API Access - Integrate our AI capabilities directly into your systems
• Custom Storage Solutions - Extended storage options for your processed files
• Team Management - Centralized billing and user management for your team
• Priority Support - Dedicated account manager and premium support
• Training & Onboarding - Custom training sessions for your team

To learn more about our enterprise offerings, please contact our sales team at enterprise@aicontentrepurposer.com or fill out the Enterprise Inquiry Form on our website.

Creating an account is simple and free:

1. Click the "Register" button in the top navigation menu
2. Enter your email address, username, and password
3. Verify your email address through the confirmation link we send you
4. Complete your profile information (optional)

Once registered, you can immediately use the free features of our platform. You can upgrade to a Premium account at any time from your account dashboard.

We recommend using a strong, unique password for your account to ensure security.

Our file storage policy is as follows:

• Free Users: Files are stored for 7 days after processing
• Premium Users: Files are stored for 30 days after processing

After these periods, files are automatically deleted from our servers. We recommend downloading your processed files promptly to ensure you don't lose access to them.

For privacy and security reasons, we implement a comprehensive data cleanup system that removes all files after processing is complete and the storage period has expired. This ensures your content doesn't remain on our servers indefinitely.

If you need extended storage options, please contact us about our enterprise solutions.

You can view your complete processing history through your account dashboard:

1. Log in to your account
2. Click on "My Jobs" in the user dropdown menu
3. Browse your complete processing history with details about each job

The job history includes information such as:

• Original file name and type
• Processing date and time
• Processing status (completed, in progress, failed)
• Generated outputs with download links (if still available)
• Processing options selected

You can filter your history by file type, date range, and processing status to quickly find specific jobs.

You can manage all your account settings from the "My Account" page:

1. Log in to your account
2. Click on your username in the top right corner
3. Select "My Account" from the dropdown menu

From the account settings page, you can:

• Update your profile information
• Change your password
• Manage your subscription (upgrade, downgrade, cancel)
• Update payment methods
• View billing history
• Set communication preferences

All changes to your account settings are saved automatically. For security-sensitive changes like password updates, we send a confirmation email to verify the changes.

We take security very seriously and implement multiple layers of protection:

• Encryption - All data is encrypted in transit using HTTPS/TLS and at rest using AES-256 encryption
• Secure File Storage - Files are stored in secure cloud infrastructure with strict access controls
• Automatic Deletion - Files are automatically deleted after the storage period expires
• Access Controls - Only you can access your processed files through your authenticated account
• Secure Password Storage - Passwords are hashed and salted using industry-standard algorithms

Our infrastructure is regularly audited for security vulnerabilities, and we maintain strict internal access controls to ensure your data remains protected.

For highly sensitive content, we recommend downloading your processed files promptly and deleting them from our platform once processing is complete.

No, we do not use your content for AI training purposes.

Our policy on content usage is straightforward:

• Your content is used exclusively for the specific processing tasks you request
• We do not analyze, mine, or extract data from your content for other purposes
• We do not retain your content beyond the storage period (7 days for free users, 30 days for premium)
• Your content is not shared with third parties except for the specific service providers needed to process your content (e.g., cloud storage)

Our business model is based on providing high-quality content transformation services, not on monetizing user data or content. We respect the confidentiality and ownership of your materials at all times.

We collect only the information necessary to provide and improve our services:

• Account Information - Email address, username, and password (hashed)
• Usage Information - How you use our platform, features accessed, and processing metrics
• Payment Information - Processed securely through our payment provider (we don't store full card details)
• Technical Information - Browser type, device information, and IP address for security and service optimization

We use this information to:

• Provide and maintain our services
• Improve our platform based on usage patterns
• Detect and prevent security issues
• Communicate with you about your account and our services

For complete details, please review our Privacy Policy.

You can delete your account and associated data at any time:

1. Log in to your account
2. Go to "My Account"
3. Scroll to the bottom and click "Delete Account"
4. Confirm your decision by entering your password

When you delete your account:

• All your personal information is permanently removed from our systems
• Any stored files are immediately deleted
• Your processing history and usage data are anonymized
• If you have an active subscription, it will be canceled

Please note that account deletion is permanent and cannot be undone. If you have any issues with account deletion, please contact our support team for assistance.